Privacy and Cookie Policy
Last Updated: [20th January 2025]
Bright Ideas (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and store your information, as well as your rights under UK laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website (https://www.brightideas-cornwall.co.uk/), you agree to the terms of this policy.
We may collect and process the following types of personal data:
1.1 Personal Information You Provide:
Name
Email address
Phone number
Address
Any other details you provide when contacting us.
1.2 Automatically Collected Data:
IP address
Browser type and version
Time zone settings
Device information
Pages you visit on our website.
1.3 Cookie Data:
Cookies and similar tracking technologies collect data about your use of our website. For details, see Section 6 (Cookies).
We use your personal data for the following purposes:
2.1 To Provide Services:
Responding to your inquiries or quote requests.
Communicating with you about our services.
2.2 For Website Functionality and Analytics:
Improving user experience.
Understanding how our website is used.
2.3 Legal Compliance:
Complying with applicable laws and regulations.
We process your personal data based on the following legal grounds:
3.1 Consent: When you provide personal information via our contact form or agree to cookies.
3.2 Legitimate Interests: To respond to inquiries and improve our services.
3.3 Legal Obligations: To comply with applicable laws and regulatory requirements.
We do not sell or rent your personal data. However, we may share your information in the following scenarios:
4.1 Service Providers: With trusted third parties who assist us in operating our website or providing services (e.g., hosting providers).
4.2 Legal Requirements: When required to comply with legal obligations or respond to lawful requests by public authorities.
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymise it.
6.1 What Are Cookies?
Cookies are small text files stored on your device to improve website functionality, remember your preferences, and collect analytical data.
6.2 Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).
Preference Cookies: Save your preferences, such as language settings.
6.3 Managing Cookies:
Upon your first visit, you will see a cookie banner asking for consent to non-essential cookies.
You can adjust cookie settings at any time via your browser or by clicking the [Cookie Settings] link on our website.
6.4 Third-Party Cookies:
We may use third-party services, such as analytics providers, that place cookies on your device. These providers are responsible for their own privacy practices.
Under UK GDPR, you have the following rights:
7.1 Access: Request access to your personal data.
7.2 Correction: Request correction of incomplete or inaccurate data.
7.3 Erasure: Request deletion of your personal data (“right to be forgotten”).
7.4 Restriction: Request to restrict the processing of your data.
7.5 Objection: Object to the processing of your personal data for certain purposes.
7.6 Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us using the details in Section 9.
We implement appropriate technical and organisational measures to safeguard your personal data against loss, theft, and unauthorised access. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
If you have questions or concerns about this Privacy and Cookie Policy or wish to exercise your data protection rights, please contact us:
https://www.brightideas-cornwall.co.uk/contact-us/We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are made indicates your acceptance of the revised policy.
Last Updated: [20th January 2025]
